Terms and Conditions

Payment Options

  • Bank transfer in Euro (preferred payment)
  • Credit Cards (Visa, MasterCard) – only in Heliski Romania`s  office in EUR or in local currency RON (Romanian Leu)
  • Cash – only in Heliski Romania’s office in EUR or in local currency RON (Romanian Leu) at the official exchange rate of the National Bank + 5%.

Booking and Deposit Policy

A non-refundable deposit of 30% of the package price is required to confirm the booking.

Bookings are unconfirmed until payment has been processed. You will receive a payment confirmation email up to two-three business days after your booking.

Once we receive your deposit we will reserve your seat until the full payment due date. If you do not send a deposit by the agreed date we will release your booking and reserve the right to sell the package to another party.

Your final payment is due first day of skiing and your reservation will automatically be canceled if we do not receive full payment by this date.

Cancellations and Refund Policy

If you choose to cancel, your 30% deposit is not refundable, regardless of when we receive your cancellation.

The remaining payment you have made will be refunded if we receive your written cancellation at least 60 days prior to the start of the Package. Otherwise, the entire payment will be retained.

No refund will be given in whole or in part for unused days/runs/vertical meters/flying time within the package due to late arrival or early departure, sickness or injury, lack of fitness or poor skiing ability.

For any Package, if you choose to stop skiing prior to completing the Package no refund will be issued for un-skied vertical meters (Multi-day packages), or unused helicopter flight time.

Weather considerations or other unforeseen problems preventing safe flying/skiing may cause Heliski Romania to cancel a day or part of a program. Refunds will then be issued for un-skied vertical meters and unused flight time based on Heliski Romania’s established rates.

Other booking information

Heliski Romania is the organizer of the ski packages described on our website. Any travel agent or individual representing Heliski Romania is acting only as an agent authorized for encashment.

Note: the term Heliskiing shall include “skiing” and “snowboarding” and “telemark skiing” and “ski-touring”.

By submitting a registration form online and paying a deposit, the client has entered into an agreement with Heliski Romania. The completed registration form along with the terms and conditions, ski packages or quote and the rates and dates constitute a legally binding agreement between Heliski Romania and the guest.

Each guest should familiarize themselves with the terms and conditions and information as noted on Heliski Romania  website. This will ensure that you pick the best package for your needs and that you have a full understanding of what a Heliski trip/ski package entails.

Insurance

None of our programs include insurance, neither for helicopter flights nor for heliski or trip cancellation insurance. For that reasons, we always recommend our guests to purchase a Trip Cancellation Insurance. Moreover, health and accident insurances with “worldwide” coverage are the responsibility of the holder.

Assumption of risk & waiver of liability

At Heliksir, we believe it is important for our guests to be fully aware of the safety issues involved in heli-skiing/heli-boarding, and to have a thorough understanding of the environment they will be exposed to. We do our best to provide you with a safe and outstanding adventure. As a guest, paying close attention to the instructions and obeying the rules is of paramount importance to help make your adventure as safe as possible.

However, risks associated with this type of activity cannot be entirely eliminated. When booking a heli-skiing/heli-boarding trip you should understand and accept the risks involved in such an activity. To take part in our program, each guest will be required to sign our release of liability/acceptance of risks agreement.